Privacy Policy

Last Updated: January 30, 2026

1. Introduction

At Nxwlto ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to personal data we collect when you visit our website, interact with us, or use our services. It complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other relevant data protection laws.

2. Data Controller

Nxwlto is the data controller and responsible for your personal data. Our contact details are:

Nxwlto
15, Jalan Kenari 5
Bandar Puchong Jaya
47100 Puchong, Selangor
Malaysia

Email: [email protected]
Phone: +60 3 8070 7875

3. Personal Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

3.1 Information You Provide to Us

  • Identity Data: Includes first name, last name, username, or similar identifier.
  • Contact Data: Includes email address, telephone numbers, and postal address.
  • Professional Data: Includes company name, job title, and business sector.
  • Communication Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Content Data: Includes information you provide when completing forms on our website, such as inquiries or requests for services.

3.2 Information We Collect Automatically

  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Includes information about how you use our website and services, such as the pages you visit, the time and date of your visit, the time spent on those pages, and the links you click.

4. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

4.1 Direct interactions

You may give us your personal data by filling in forms on our website, by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • Request information about our services
  • Subscribe to our publications or newsletters
  • Request marketing to be sent to you
  • Provide feedback or contact us

4.2 Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our services
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

6. Legal Basis for Processing Personal Data

We rely on the following legal bases to process your personal data:

  • Consent: Where you have given us explicit consent to process your personal data for a specific purpose.
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override those interests.
  • Contract Performance: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the rights to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided in the "Data Controller" section above.

10. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

11. Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

12. International Transfers

We may transfer your personal data to countries outside Malaysia. When we transfer your personal data outside Malaysia, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • Transferring your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
  • Using specific contracts approved by relevant data protection authorities which give personal data the same protection it has in Malaysia.
  • Obtaining your explicit consent for the transfer after informing you of the possible risks of such transfers.

13. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us using the details provided in the "Data Controller" section above.